Support Resources

My goal is simple: help you organize everything so your family can focus on what matters—each other—if needed later.

FAQs

Find instant answers to common questions about setup, security, pricing, and more.

Browse FAQs

Getting Started

Step-by-step instructions to load your license and create your vault. First-time setup in minutes.

Getting Started Guide

Knowledge Base

Guides for installing, backup, categories, sharing, and more. Find step-by-step help before you contact us.

Browse Knowledge Base
Supportive care

Real People, Real Answers

When you contact me, you're reaching the person who actually built Local Legacy Vault. I read every message and take your feedback seriously.

No bots, no outsourced support centers, no copy-paste responses. Just straightforward help with the app—setup, features, troubleshooting, and anything technical.

Contact

You can send a message anytime—no ticket required. Email support@locallegacyvault.com or use the form below. We'll respond to your email.

For additional support, see our Knowledge Base for step-by-step guides on installing, backup, categories, sharing, and more.

Message received

We'll respond to your email. You do not need to track a ticket.

Submissions are received in our admin portal. We respond via email; there is no ticket tracking for customers.