Executor Guide: What to Do When Someone Dies

When someone dies, families often spend weeks trying to locate accounts, documents, contacts, and instructions. This guide outlines practical steps and what to gather.

Immediate Steps After a Death

Notify close family and anyone who needs to know. Contact a funeral home to make arrangements and to obtain copies of the death certificate. You will need multiple certified copies for banks, insurers, and government agencies.

Important Documents Families Need

Locate the will and any trust documents. Gather insurance policies, account statements, property deeds, and vehicle titles. Having these in one place speeds up the process and reduces stress.

Financial Accounts to Locate

Make a list of every place money is held or owed:

  • Bank accounts (checking, savings, credit unions)
  • Credit cards
  • Loans (mortgage, car, personal)
  • Insurance policies (life, health, auto, home)
  • Subscriptions and recurring bills

Digital Accounts and Online Services

Email, financial logins, utilities, and social media accounts often need to be located or closed. If the person left a list or instructions, use it. Otherwise, check their email and browser for account sign-ups and statements.

Why Organization Matters

Families struggle when information is scattered. Missing accounts can mean missed benefits or unpaid bills. Clear records and instructions reduce guesswork and help everyone move forward.

How Local Legacy Vault Helps

Local Legacy Vault helps people organize contacts, documents, accounts, and step-by-step instructions in one place on their own computer. When the time comes, family members are not left guessing where things are or what to do next.

If you're preparing information ahead of time, see the Family Information Checklist for the types of details loved ones may need.